PRIVACY POLICY

Last Updated: May 2026
1. INTRODUCTION
Welcome to Block House LTD ("Company", "we", "our", or "us").
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit or use our website:
https://block-house.pro

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

2. DATA CONTROLLER
The data controller responsible for processing your personal data is:
Block House LTD
Website: https://block-house.pro
Email: privacy@block-house.pro
If you have questions regarding this Privacy Policy or the processing of your personal data, please contact us using the details above.

3. PERSONAL DATA WE COLLECT3.1 Information You Provide Directly
We may collect personal information that you voluntarily provide, including:
  • Full name
  • Email address
  • Telephone number
  • Billing information
  • Company name
  • Account credentials
  • Information submitted through contact forms
  • Customer support communications

3.2 Information Collected Automatically
When you visit our website, we may automatically collect:
  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring website
  • Date and time of access
  • Pages visited
  • Session duration
  • Usage statistics

3.3 Information from Third Parties
We may receive information from:
  • Payment processors
  • Analytics providers
  • Marketing partners
  • Social media platforms
  • Authentication providers

4. PURPOSES OF PROCESSING
We process personal data for the following purposes:
4.1 Providing Our Services
To create and manage user accounts, provide access to our services, process subscriptions, and deliver requested features.
Legal Basis: Performance of a contract.
4.2 Customer Support
To respond to inquiries, resolve technical issues, and provide assistance.
Legal Basis: Legitimate interests and performance of a contract.
4.3 Service Communications
To send important notifications regarding accounts, subscriptions, security updates, and service-related announcements.
Legal Basis: Legitimate interests.
4.4 Marketing Communications
Where permitted by law or with your consent, we may send promotional communications regarding our products, services, updates, and special offers.
You may unsubscribe at any time.
Legal Basis: Consent.
4.5 Analytics and Service Improvement
We analyze website and platform usage to improve functionality, security, performance, and user experience.
Legal Basis: Legitimate interests.
4.6 Legal Compliance
To comply with legal obligations, tax regulations, accounting requirements, and regulatory requests.
Legal Basis: Legal obligation.
4.7 Protection of Rights
To establish, exercise, or defend legal claims and protect the rights, safety, and interests of the Company.
Legal Basis: Legitimate interests.

5. COOKIES AND TRACKING TECHNOLOGIES
We may use:
  • Essential cookies
  • Analytics cookies
  • Performance cookies
  • Security cookies
  • Marketing cookies
You may control cookie preferences through your browser settings.

6. DISCLOSURE OF PERSONAL DATA
We may share personal data with:
  • Hosting providers
  • Cloud service providers
  • Payment processors
  • Analytics providers
  • Customer support platforms
  • Marketing service providers
  • Legal and regulatory authorities when required by law
We do not sell personal data.

7. INTERNATIONAL DATA TRANSFERS
Your personal data may be transferred to and processed in countries outside your jurisdiction.
Where required by law, we implement appropriate safeguards, including:
  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions
  • Contractual and organizational safeguards

8. DATA RETENTION
We retain personal data only for as long as necessary to:
  • Provide services
  • Fulfill contractual obligations
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements
Retention periods may vary depending on the nature of the information and applicable laws.

9. DATA SECURITY
We implement appropriate technical and organizational measures to protect personal data against:
  • Unauthorized access
  • Disclosure
  • Alteration
  • Loss
  • Destruction
However, no method of transmission or storage can be guaranteed to be completely secure.

10. YOUR RIGHTS
Subject to applicable law, you may have the right to:
  • Access your personal data
  • Correct inaccurate data
  • Delete personal data
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent
  • Lodge a complaint with a supervisory authority
To exercise your rights, contact us at:
privacy@block-house.pro

11. CHILDREN'S PRIVACY
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.

12. THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of third-party services.

13. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Continued use of our services following publication of changes constitutes acceptance of the revised Privacy Policy.

14. CONTACT US
If you have any questions regarding this Privacy Policy or our data processing practices, please contact:

Block House LTD
Website: https://block-house.pro
Email: privacy@block-house.pro